Privacy Policy

Privacy Policy – Nustina

This Privacy Policy aims to inform you in a clear and transparent manner about how we collect, use, and protect your personal data when you visit our website https://nustina.com (hereafter the “Site”) or make a purchase.

1. Personal Data We Collect

a) Device Information
When you browse the Site, we automatically collect certain technical information:

  • Web browser used

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages visited, products viewed, referral websites or search terms

  • Your interactions with the Site

This information is referred to as “Device Information”.

b) Order Information
When you place an order or attempt to do so, we collect:

  • First and last name

  • Billing and shipping address

  • Payment information (including credit card details)

  • Email address

  • Phone number

This information is referred to as “Order Information”.

2. Technologies Used

We use the following technologies to collect information:

  • Cookies: small files stored on your device. Examples:

    • _session_id: unique session identifier

    • _shopify_visit, _shopify_uniq: visit statistics

    • cart: shopping cart identifier

    • storefront_digest: checks access to password-protected areas

  • Log files: collect IP address, browser type, internet service provider, pages visited, etc.

  • Web beacons / pixels: electronic files that track browsing behaviour on the Site.

3. How We Use Your Data

The information we collect is used to:

  • Process and ship your orders

  • Issue invoices and confirmations

  • Communicate with you (customer service, order updates)

  • Prevent fraud and ensure Site security

  • Send you offers and news (if you have opted in)

  • Improve user experience and marketing campaigns

Nustina never sells your personal data.

4. Sharing of Data

We may share your data only with:

  • Shopify (hosting and order processing): https://www.shopify.com/legal/privacy

  • Payment providers and couriers to fulfil your order

  • Analytics tools (e.g., Google Analytics) to measure audience and improve our services

We may also disclose your information where required by law or to protect our rights.

5. Behavioural Advertising

We may use your data to provide personalised ads.
You can opt out of targeted advertising through:

6. Your Rights

Under the UK GDPR, you have the following rights:

  • Right of access: obtain a copy of your data

  • Right of rectification: correct your information

  • Right to erasure: request deletion of your data

  • Right to object: object to certain processing activities

  • Right to data portability: receive your data in a structured format

To exercise your rights, contact us at contact@nustina.com.

7. Email & SMS Marketing

By signing up for our marketing communications, you agree to receive:

  • Updates about your orders

  • Abandoned cart reminders

  • Promotional offers and review requests

You can unsubscribe at any time by clicking the unsubscribe link in our emails.

8. Data Retention

We retain your data for as long as necessary to fulfil our legal, tax, and accounting obligations, unless you request deletion earlier.

9. Protection of Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect data relating to minors.

10. Changes

We may update this policy to reflect legal, technical, or business changes. The date of the latest update will be displayed on this page.

11. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 contact@nustina.com